Difference Between eCommerce, eBusiness, and eMarketing

Using terms interchangeably isn’t an uncommon occurrence. How many times did you use Google to find synonyms for certain words? Your goal might have been to find a more appropriate term for the context you’re in, to find similar words about a specific topic to avoid repetition, or simply to make you seem like you have a colossal word bank in your brain (case in point – guilty as charged).

What does this have to do with this article’s topic? Well, the answer is simple. People sometimes use a specific term thinking that it’s a synonym for another, which isn’t always the case, especially in the business world. If you’ve used the words efficiently and effectively to convey the same idea, I have bad news for you. Their meanings are very different.

This concept is also applicable to eCommerce, eBusiness, and eMarketing.

Difference Between eCommerce, eBusiness and eMarketing
Difference between eCommerce, eBusiness, and eMarketing

What is eCommerce?

Electronic commerce, or eCommerce, is the term used to describe any online activity including the purchase and sale of products and services. To put it another way, eCommerce is a method for carrying out transactions online.

You are participating in eCommerce when you visit your favorite online store to buy a brand-new pair of shoes. eCommerce also includes purchasing tickets to a concert or a plane ticket from a travel agency’s website.

However, eCommerce doesn’t solely take place on desktops. In truth, mobile commerce drives the majority of today’s eCommerce business. Many company owners are moving their operations online in order to keep their competitive edge. This includes creating websites as well as selling their products and services using different eCommerce platforms and plugins.

Benefits of eCommerce for Consumers

Decreased prices.

It is well known that certain online stores provide more affordable costs than traditional brick and mortar retailers. Why are online prices less than market rates? It’s actually rather simple to explain. Most eCommerce stores don’t need a physical front or more than 2 or 3 staff members to manage the eCommerce platform.

This implies that online retailers have lower expenses than traditional retailers, which is the key reason why they are able to provide their customers reduced pricing on products and services with affordable shipping fees.

Quicker and simpler purchasing.

Consider the following: How often have you waited in line to make purchases? How often did you search the area in front of the shop for a parking space? Admit it, too many times to count. When you browse eCommerce stores, something like this is nonexistent. You could order the products or services you want with just a few clicks and have them delivered to your door.

24/7 accessibility.

One of the greatest features for consumers is the ease with which they may reach any eCommerce business at any hour of the day. In contrast to traditional establishments with strictly defined operating hours, it is undoubtedly the most beneficial feature of online shopping for all shoppers.

Ease of access to information.

By browsing eCommerce websites, you can find a variety of details about the products and services provided by retailers, including the full range of goods they sell, their dimensions and colors, the opening and closing times of their retail locations (when applicable), how to place an order, and a whole host of other details you might otherwise forget to inquire about in-person.

This similarly pertains to informative content that eCommerce businesses can publish on their website. This is referred to as eCommerce business content marketing, which has proven to be an unmatched tool for brand awareness and engagement. 

Benefits of eCommerce for Businesses

Global product and service sales.

Anyone who runs an eCommerce business is aware that they can distribute their products internationally if they appeal to a big audience of customers with high-quality, trendy assets. The market is widened and a new revenue stream is created by leveraging the Internet, which is a highly infrequent possibility for physical retailers.


The surveillance of customer experience is another aspect of eCommerce companies, which also enables the opportunity to customize offers, newsletters, and other content to appeal to specific audiences. One majorly important element of eCommerce marketing is email marketing for eCommerce businesses, which has proven to be one of the most effective and efficient eCommerce strategies for business marketing.

Building a client database.

In order to make purchases in an eCommerce store, consumers are frequently required to provide personal information. Based on the information, the eCommerce retailer can swiftly modify their offer for a possible customer while continuing to communicate with that customer.

What is eBusiness?

Using the internet and internet-based technologies to facilitate business is known as eBusiness. eBusiness harnesses the potential of the internet to improve a business that is also managed offline, rather than being performed entirely online.

eBusiness is the term used to describe all online commercial activity. It covers things like purchasing and selling products, client instruction, supply activities, the acquisition of materials and other items, money transactions, and other similar online activities.

Benefits of eBusiness

The simplicity of conducting business is perhaps the biggest benefit of eBusiness, but there are countless others as well. The following are some of the main benefits of conducting business online:

Simple to set up.

An eBusiness can be established rather quickly. If you have the necessary software, a computer, and internet access, you could launch an online business while relaxing at home.

No geographic limits.

eBusiness has no geographical limitations. Anyone can place an order at any moment from just about anywhere (if the eBusiness is an eCommerce store), which dramatically empowers the business. Moreover, eBusinesses can reach wider audiences and thus establish a wider customer base.

Flexible operating times.

The temporal constraints that location-based enterprises have are eliminated through eBusiness since the internet is constantly accessible.

What is eMarketing?

To expedite exchanges and meet client requests, eMarketing is the practice of organizing and carrying out the creation, circulation, marketing, and selling of products and services in a digital, electronic environment. Compared to traditional marketing, it offers two clear benefits:

  • eMarketing lowers operating expenses for companies
  • eMarketing gives clients more functionality and more affordable rates 

Managers of eBusinesses must be familiar with online behavioral marketing, Marketing strategies, expenses, and advantages over traditional marketing if they are to make e-marketing systematic.

What’s the Difference Between eMarketing and Digital Marketing?

All forms of electronic marketing, such as inbound marketing and eMarketing, are encompassed in digital marketing. Digital marketing strategies put the emphasis on building brand awareness across a variety of electronic channels without anticipating any engagement from customers.

eMarketing is seen as a subclass of digital marketing that relies on the internet rather than other digital platforms since it employs technology for advertising. The following are some key distinctions between digital marketing and eMarketing:

Brand awareness versus consumer interactions.

Through online interaction, eMarketing seeks to establish a relationship with consumers. The aim of digital marketing, meanwhile, is generally to increase brand awareness.

Offline versus online.

The majority of eMarketing occurs online so that companies can communicate with clients from across the globe, which is particularly advantageous for eCommerce. 

Contingent on how digital marketing is implemented, advertisements may appear on online networks, like apps and search engines, or on tangible channels, like electronic billboards. This allows digital marketing additional leeway in the diverse manners a marketer can advertise, although only users of a particular app, search engine, or website have access to those messages.

Broad audience vs. niche audience.

eMarketing efforts often use advertisements that are pertinent to certain audiences. With digital marketing, the intended audience’s range of interests is frequently wider.

Difference Between eCommerce, eBusiness, and eMarketing

While comparing eCommerce to eBusiness is like comparing watermelons to melons, including eMarketing to the mix is similar to comparing these fruits to strawberries or peaches. While their flavors complement each other, they’re from completely different families.

What’s the Difference Between eCommerce and eBusiness?

In the simplest of terms, the difference between eCommerce and eBusiness is as follows: eCommerce is a part of eBusiness, but not all eBusinesses are eCommerce. If this comparison sounds familiar, it might be because your school teachers told you that a square is a rectangle but a rectangle isn’t a square. eCommerce is the square, and eBusiness is the rectangle.

What’s the Relation Between eCommerce, eBusiness, and eMarketing? 

As has been established, any form of marketing that is handled online through websites, online shops, as well as other digital sites is referred to as “eMarketing.” eCommerce is a sort of online commerce that entails conducting business, exchanging information, and doing so across a large network using the internet – eCommerce is a form of eBusiness.

Although they have connections to one another in the online realm, the implementations and implications of eBusiness, eCommerce, and eMarketing are different. With the right eMarketing tactics in place, you will be able to successfully expand your eBusiness, whether eCommerce or otherwise.

Final Thoughts

There is more than one difference between eCommerce, eBusiness, and eMarketing. To recap:

Difference between eCommerce and eBusiness:

The major difference between eCommerce and eBusiness is that eBusinesses can be any online business, whereas only those that allow for online transactions are labeled as eCommerce.

Difference between eMarketing and digital marketing:

The major difference between eMarketing and digital marketing is that eMarketing focuses solely on the internet rather than all digital platforms like its “mother,” digital marketing. In other words, eMarketing happens on search engines, whereas digital marketing includes social media and email marketing.

Relation between eCommerce, eBusiness, and eMarketing:

eMarketing can be used to promote the efforts of eCommerce and eBusiness platforms and supplant their online presence (excluding social media) with the desired marketing initiatives (content marketing, video marketing, online podcasts…)

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